How to Install an eSIM on Your iOS Device: A Step-by-Step Guide for travelers

At Bouygues Telecom, we understand the importance of staying connected, especially when you're traveling. Here's a step-by-step guide to help you through the process.

Step 1: Check Your Device Compatibility

First, ensure that your device supports eSIM. Apple started supporting eSIM from iPhone XS, iPhone XSMax, and iPhone XR onwards.

Step 2: Purchase an eSIM Plan

Next, purchase an eSIM data plan that fits your needs, you can find various options from MyEuropean Sim. You'll receive an email with a QR code that you'll use to install the eSIM.

Step 3: Install the eSIM

• Go to the Settings app on your iPhone.
• Tap on 'Cellular'.
• Tap on 'Add Cellular Plan'.
• Use your iPhone to scan the QR code you received in your email.

Step 4: Set Your Preferred Line

If you have more than one plan on your iPhone, you'll need to choose a default line. Your iPhone will use this line for voice, SMS, Data, iMessage, and FaceTime.

Step 5: Label Your Plans

Finally, label your plans to identify them easily. For example, you can label one plan as 'Holidays' and the other as 'Personal'.

Troubleshooting: What to Do If Your eSIM Installation Doesn't Work

If you're having trouble installing your eSIM, don't worry. Here are some common issues and how to troubleshoot them:

Problem: The QR code isn't working.

Solution: Make sure your iPhone is connected to the internet and that you're scanning the QR code in a well-lit area.

Problem: You can't see the 'Add Cellular Plan' option.

Solution: Update your iPhone to the latest iOS version.If the option still doesn't appear, it's possible that your iPhone doesn't support eSIM.

Problem: You can't choose a cellular plan for data.

Solution: Go to Settings > Cellular > Cellular data, and select the plan you want to use for data.

BouyguesTelecom, a historic and innovative French telecom operator, is here to help you stay connected for your travel. Check out our prepaid eSIM and SIM cards offer internet access for tourists in France and Europe !